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Chapel Hill, North Carolina 27517
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday9:00 am – 5:00 pm
1 833-610-3019

Pre-sale & Hosting Questions
(919) 903 8130

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Frequently asked questions

Our most asked questions about Pixallus Hosting

hosting related questions

No, we do not discount the 1st year. However, if you sign up for our Starter Site packages, your first year hosting is free. 

Yes. Depending the package you choose, you can create business email accounts from your Client Portal or ask us to help you get them set up. 

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Yes. Let’s Encrypt SSL will automatically install once you add your domain. 

Yes. Cloudflare CDN is free and can be activated from within your cPanel account.

Yes. Depending on the hosting package you choose, bandwidth is limited. However, you will be notified when quotas are about reach their limits, at which point you can upgrade to a Pro Plans or Unlimited Packages.

Website related questions

Yes. We have a Support Forum and can guide you  free of charge. if you have website related questions and submit a support ticket, you will be instructed to use our Forum. 

If your site requires changes, search engine optimizations, software updates, customizations and integrations please see our Support Plans

Yes. Complimentary backups of your hosting account are created on a daily basis and can be restored from cPanel or by request. 

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Yes. You can schedule a time and duration that best fits your needs. 

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